Exit Interview Software Solutions for Everyone

Key Feature Differences by Plan Level
Feature	ExitPro Basic	ExitPro Plus	ExitPro Enterprise	Feature Notes

Key Feature Differences by Plan Level
Feature	ExitPro Basic	ExitPro Plus	ExitPro Enterprise	Feature Notes
Typical Company Employee Size	Up to 100	101 - 1000	1000+	Customized to fit your needs (For ease of use each version is designed to support company size shown)
Total Surveys Sent per month	Unlimited	Unlimited	Unlimited	Number of surveys you can send each month
Survey Responses per month	Unlimited	Unlimited	Unlimited	Number of respondents / responses that can be received each month
Survey Customization	╳	Unlimited	Unlimited	Send different questions on surveys to different groups like new hires, sales team, managers, millennials, etc.
SMS Text Invitations per month	$49/mo (US,Canada,Mexico)	$49/mo (US,Canada,Mexico)	Unlimited US, Canada & Mexico included	Send SMS Mobile Text invite and survey link to any smartphone in USA, Canada, Mexico, UK, Australia, +180 more countries
Alert Triggers & “Red Flags”	╳	Unlimited	Unlimited	Set email “Alerts” when employees use “Red Flag” words. Trigger emails when crossing key threshold: # of hires, turnover %, eNPS high/low
Included Authorized Users / Administrators	1	5	25	Number of User / Administrative accounts included (Additional Users available, charged as needed)
Total Organizational Aspects / Segments	Fixed 5	8 Total (5 + Any 3)	12 Total (5 + Any 7)	The workforce categories used to customize / filter reports and views (Title, Department, Location, Business Unit, Performance, etc.)
Survey Languages	English only			Send surveys in your employee’s native language (charges may apply)
HRIS Data Import Tool	╳	✓	✓	Unlimited manual imports of HRIS/Employee demographics and company data into the application via csv / xls file
Customizable	╳	✓	✓	Completely scalable add-ons / edits with infinite historical data, surveys, questions, languages, report analysis, and users
Advanced Report Templates / Analytics	╳	✓	✓	Track trends, demographics, and HR metrics with advanced report templates and pre-built talent analytics layouts
Dynamic Retention Analytics Dashboard	╳	✓	✓	Graphical dashboard shows real-time turnover trends by Voluntary, Involuntary, Location, Age, Gender, Department…
Set Permission Levels for Privileged Access	╳	✓	✓	Secure and protect; Specify User access and permission levels to features, reports, location, or employee data
Automatic HRIS Integration/Auto-Separations	╳			Secure touchfree data exchange to reduce time, resources to automate metrics reporting (API or SFTP flat file)
Easy Web-based Tool
Direct-to-Inbox Communication	✓	✓	✓	Interviews and Reminders will be emailed, no follow-up needed
Remote access from anywhere	✓	✓	✓	ExitPro can be accessed from any online computer in the world
Relevant Talent Retention News and Trends	✓	✓	✓	Receive updated news articles and trend reports regarding the HR industry
Manage employee separation status	✓	✓	✓	Start, stop, continue, restart, and close separations to adjust for employee changes
Autofill Survey Introduction Text	✓	✓	✓	Customize information on the Survey Intro using Variables to display unique name, title, location, department, Start Date, Manager, or 20+ more…
Autofill Email Invite AND Reminder	✓	✓	✓	Customize information on the Email Invite using Variables to display name, title, department, location, Start Date, Manager, or 20+ more…
Autofill SMS Text Invite AND Reminder	✓	✓	✓	Customize information on the Text Invite using Variables to display name, title, department, location, Start Date, Manager, or 20+ more…
Customize Kiosk Landing Page	✓	✓	✓	Customize your “Kiosk” (standalone) survey landing page for private and fully anonymous access
Display / Hide Company Logo	✓	✓	✓	Display / Hide your brand / company logo to employees as they take a survey. Include on / off for the Employee or HR or Manager recipients
Dynamic Survey Thank You Page	╳	✓	✓	Display different Thank You page to employees based on responses given. Direct staff to relevant links, resources, or options from their sentiment
Customize performance ratings, positions, or departments	╳	✓	✓	Integrate and label custom segments like performance ratings, position / title, and departments
Customize locations, offices and branches	╳	✓	✓	Tailor to your organization’s geographic locations, offices, stores, or branches
Survey completion and content monitoring				Exit Interview Specialists track your completion rates, response trends or content for Red Flags
Automated Efficiency
Instant delivery of exit interview	✓	✓	✓	Instant sending of exit interview to separating employee (no queue, no delay)
Automatic e-mail Reminder	✓	✓	✓	Auto-reminds staff to take the survey for up to 30 days. Manual reminders always available
Assignable observer sections	✓	✓	✓	Assign parties to answer different questions about the same employee for a 360o view (Manager, Peers, Recruiting, HRBP, etc.)
Communication Templates	✓	✓	✓	Establish enterprise-wide Email / Text / Survey text standards for Intro, Invite and Thank You pages
Scheduled and automatic report delivery	╳	✓	✓	Up to date separation and analytical reports are automatically generated and emailed to Executives, managers and HR
Custom Crowd recurrence schedules	╳	✓	✓	Define a “Crowd”, set unique recurrence cycle to that specific group, and anyone who enters it
Automatic notification of separation	╳	✓	✓	Automatically inform managers and HR when employees resign
Automatic notification to impacted departments	╳	✓	✓	All departments affected by a separation will be notified (recruiters/succession planning / IT / security)
Powerful Reporting
Individual Response Reports	✓	✓	✓	ExitPro comes with its own comprehensive reports for your convenience
Raw Data Export Reports	✓	✓	✓	Export all response data into an Excel compatible format for your analytics
Share reports without sharing access	╳	✓	✓	Individuals can receive emailed reports without having access to ExitPro or employee data
Company-Wide Report Favorites	╳	✓	✓	Admins can create/save/remove custom report templates available to all account users across an organization
Personal report scheduling / subscriptions	╳	✓	✓	Schedule when reports will be delivered to your inbox without logging in
Executive report scheduling / subscriptions	╳	✓	✓	Schedule when reports will be delivered to Executives or other recipients in the organization without providing login access
Trend the Top 5 reasons employees leave	╳	✓	✓	Track and explain patterns in key drivers of employee separations as they change over time
Run Advanced Report Templates	╳	✓	✓	Run advanced turnkey report templates on DAY ONE, including real-time summary, comparisons, ranking, turnover metrics, verbatim, + many more
Export to Microsoft Word, Excel, PPT, & PDF	╳	✓	✓	Instantly export reports to Microsoft Word, Excel, PowerPoint, HTML, or Adobe PDF
Customize report filters	╳	✓	✓	Slice & dice reports with infinite reporting filters based on your organization/employee data, like start date, separation date, gender, title, tenure…
Save Unlimited Reports	╳	✓	✓	Bookmark reports with custom filters and segments for convenient future runs/shares
Compare department / business unit turnover	╳	✓	✓	Create comparison statistics between company divisions and business units
Compare multiple locations	╳	✓	✓	Create comparison statistics for companies in different geographical regions
Compare involuntary to voluntary turnover	╳	✓	✓	To determine ratio /responses of employee resignations versus terminations
Compare staff, manager and executive responses	╳	✓	✓	To determine if employees from different levels are separating for similar or different reasons
Security - Legal - Compliance
Termination and Separation Guidelines	✓	✓	✓	Access best practice recommendations to organize your resignation / termination process
256-Bit Encrypted Data	✓	✓	✓	Encrypted 256-bit protection secures transmission of all employee, survey, and response data
Privacy Shield Certified for GDPR Compliance	✓	✓	✓	Joint U.S. Department of Commerce & European Commission certification for GDPR assurance
Upload & attach custom separation documents	✓	✓	✓	Upload & automate sending common forms / documents for convenience or compliance
Separate access levels to sensitive employee information	╳	✓	✓	Restrict user access by location, department, region, business unit or other aspect of your choice
Confidential and Anonymous Options	╳	✓	✓	Provide confidence and privacy for respondents to submit anonymous answers
Advanced User Tracking (Audit Logs)	╳	✓	✓	Additional permission access layer, advanced User management tools for complex org structures
Cost of Turnover Calculations at Launch			✓	A retention expert will calculate the Cost of Employee Turnover at your firm ($750 Value)
Interview Intelligence
Unbiased separation responses	✓	✓	✓	Automated interview process reduces personal bias
Send web-based surveys directly to employee	✓	✓	✓	Select to have employees complete survey responses through secured link
Save and return to incomplete survey sections	✓	✓	✓	Save responses and return to an exit survey section to complete at a later time
Observer reminders	✓	✓	✓	Send email reminders to assigned parties to complete their survey sections
Multi-medium survey integration (via SMS text, web, paper, or live voice)	✓	✓	✓	Select any method of communication to conduct survey. Establish authorized “Moderators” who interview employees and enter responses into same reporting system
Edit survey responses	✓	✓	✓	Unlock surveys to edit responses to correct errors or employee response changes
Access & Report on historical Exit Interview data	✓	✓	✓	Ability to input existing exit interview data maintains all previous records for trend analysis
Create unique staff, manager, or executive Exit Interviews	╳	✓	✓	Create separate interviews depending on level, position, location
Training & Support
Dynamic Real-time Help User Guide & Tutorials	✓	✓	✓	Access updated help and user tips right where you need it, when you need it, plus video
E-mail support	✓	✓	✓	Customer e-mail support with guaranteed response time every business day
Online chat	✓	✓	✓	Live chat in real time with customer and technical support
Private Live User Training	╳	✓	✓	Live private training for your company Users on ExitPro features and functionality
Account Manager	First Available	Dedicated	Dedicated	A single dedicated individual versus call in first available account support
Phone support	$79/mo	Unlimited	Unlimited	Live customer support in English, Spanish, Mandarin, Hindi, and other languages